Cookie Settings

What are Cookies?

Like most websites, Neffra uses cookies to collect information and improve your browsing experience. Cookies are small data files placed on your computer or other devices (eg, smartphone, tablet) as you navigate our website. They allow us to remember your login status, track items in your shopping basket, and provide an efficient online shopping experience. Cookies are essential for the effective operation of our site and for tailoring our products, services, and advertising to your preferences both on our website and elsewhere.

Information Collected

Some cookies gather details about browsing and purchasing behavior when accessing our website on the same device. This includes pages viewed, products purchased, and your navigation through our site. All data collected is anonymous and will not contain personal information like your name, address, telephone number, or payment details, although it may contain a unique reference number linked to you.

For more information on cookies, please visit www.allaboutcookies.org .

How Are Cookies Managed?

The cookies on your device when you access our website may be managed by:

  1. Neffra – cookies that we manage to facilitate transactions and site functionality.
  2. Third-party partners – who work with us in marketing programs.
  3. Third-party advertisers – who display banner ads for us online.

What are cookies used for?

Cookies are used with our marketing partners to present you with relevant offers as you browse other sites, based on your activity on our site. They also work with our analytics partners, like Google Analytics, to understand how you interact with Neffra's website, which pages you prefer, and how we can improve your experience. The main purposes include:

  • Functional Purposes – to ensure smooth site navigation, online transactions, and preference management.
  • Marketing & Advertising – for displaying banner ads and targeted updates on digital channels and social media.
  • Behavior Tracking – to improve your shopping experience by monitoring browsing habits and tracking website performance.
  • Affiliation Purposes – to meet our contractual obligations for compensating third parties when visitors make purchases after coming from their site.

Types of Cookies We Use

  1. Session Cookies
    These cookies are temporary and deleted after each visit. For example, they remember you while browsing our site but are removed once you close your browser. These cookies allow you to add items to your basket and proceed to checkout. Disabling these cookies will prevent you from making purchases on our website.

  2. Persistent Cookies
    These cookies remember you for a set time period, allowing features like wishlists and previously viewed items to be saved for your next visit. They also remember your login status.

Marketing Cookies

Neffra works with partners to serve relevant advertisements based on your interests. These cookies control ad frequency and measure the effectiveness of campaigns. All data collected by third-party cookies is anonymous and will not contain any identifying personal details.

Turning Off and Deleting Cookies

Most web browsers provide the option to disable cookies. Instructions vary by browser, but here are the general steps:

  • Microsoft Internet Explorer

    • Go to “Tools” > “Internet Options”
    • Click the “Privacy” tab
    • Select "Advanced" and choose the appropriate settings
  • Google Chrome

    • Go to “Settings” > “Advanced”
    • Under "Privacy and Security," click "Content Settings"
    • Select “Cookies”
  • Safari

    • Go to “Preferences” > “Privacy”
    • Click “Block all cookies”
  • Mozilla Firefox

    • Open the menu and select "Options"
    • Click "Privacy & Security"
    • Adjust cookie settings accordingly
  • Opera

    • Go to “Settings” > “Privacy & Security”
    • Choose your preferred settings