Customer Service

We are dedicated to ensuring your satisfaction with every purchase! Your happiness is our priority and we are ready to support you every step of the way. If you have any questions or need assistance, please do not hesitate to contact us.

Contact us

Our team is here to help you! You can contact us in the following ways:

• Email: support@neffra.store
• Chat: Available from 9:00 AM to 5:00 PM (GMT+3) via the chat window in the lower right corner of the screen
• Contact page

Response time: We strive to respond within a maximum of 12 hours from the time of a customer request.